Privacy Policy
Last updated 2026. This policy explains what Zionsville Pro Plumbing collects when you call us or visit this website, why we collect it and what choices you have.
We are a call-only plumbing business at 11530 S US 421, Zionsville, IN 46077. We keep this plain, because you should not need a lawyer to read it.
What we collect when you call
When you phone our line, we may ask for your name, your phone number, the address of the property and a description of the plumbing problem. We use that to understand the job, schedule a visit and reach you about it.
Calls to our line may be recorded for quality and training purposes. If you prefer not to be recorded, tell us at the start of the call and we will explain your options.
How we use what you tell us
We use call details for the work you asked about and for running the business.
- To schedule and perform service We use your address and problem description to plan the visit and prepare the right tools and parts.
- To confirm prices and appointments We may call or text the number you called from to confirm a time or explain a price.
- To improve our service We may listen to recordings to check that calls are handled clearly and to train the people who answer them.
- To meet legal duties We keep the records we must keep for tax, insurance and licensing, and we share details when the law requires it.
Who else may see your information
We share information only as needed to do the job and run the business. That can include the people who carry out your service visit, the providers that host our phone line and website, and professional advisers such as accountants or insurers.
Those providers may handle data on our behalf, and they must follow their own privacy duties. We may also disclose information if a court or government agency requires it or to protect safety.
Want a licensed plumber to look at it?
Call the 24/7 line and describe what you are seeing.
Our website
This website does not take bookings or collect your details. It shows information and a phone number, and tapping the number starts a call from your device. Our hosting provider may keep standard technical logs, such as your IP address, browser type and the pages requested, to keep the site secure and working.
Your device or browser may also store small files called cookies. You can clear or block them in your browser settings, and the site's pages still work as information pages.
How long we keep information
We keep call details and service records for as long as the work, our legal duties and ordinary business needs require, then delete or anonymize them. Recordings are kept for a limited period for quality review.
The exact period depends on the type of record, and we can tell you what applies to yours if you ask.
Your choices
You can ask what we hold about you, ask us to correct it or ask us to delete it, subject to records we must keep. Call the number on this site or email contact@proplumbingzionsville.com, and we will respond as soon as we reasonably can.
You can also ask us to stop calling or texting you about a job once it is complete. We will note the request and honor it, except for messages needed to finish work in progress.
Security and children
We take reasonable steps to protect the details you give us, but no system is perfectly secure, so we cannot promise absolute protection. Please do not share payment card details or passwords by email.
Our services are for property owners and managers, and this site is not meant for children under 13. We do not knowingly collect their personal information.
Changes and contact
We may update this policy when our practices or the law change. The date at the top shows the latest version, and continuing to use our service after a change means you accept the update.
Questions about this policy can go to contact@proplumbingzionsville.com or by phone. You can also write to Zionsville Pro Plumbing, 11530 S US 421, Zionsville, IN 46077. For how we work, see our about page or the contact page.
Call Zionsville Pro Plumbing, day or night
The line is answered 24/7, including nights, weekends and holidays. You get a clear price before work starts.
Call (317) 740-1302